Over the past two years, a new PATH wayfinding system has been developed with significant collaboration between connected buildings, the City of Toronto and other stakeholders led by the Toronto Financial District BIA.
The PATH is a collection of 75 properties in Toronto’s downtown core that are connected by above and below-ground connections. More than 200,000 people use the network each workday and there are 1,100 shops and restaurants as part of the network. Every 1% growth in regular PATH users adds $17 million in annual sales revenue, according to a 2016 report from N. Barry Lyons Consulting.
- Prototype maps installed this month in Royal Bank Plaza to evaluate final detailing prior to 2018 rollout of the new PATH wayfinding system.
- Full installation of new PATH map and signage scheduled for Spring 2018 on a rolling basis as the new system is delivered to area buildings.
“If the public knows anything about the PATH, they know that it’s difficult to get around for new users,” says Grant Humes, Executive Director of the Toronto Financial District BIA. “Improvements we’ve made with the new map will help build confidence for those new users. Buildings and PATH connections are represented more accurately and it should help users avoid getting lost. The signage is now tied to final destinations, as in ‘this way to the waterfront,’ as opposed to building-to-building connections.”
The public was involved with developing the new PATH map as more than 1,900 survey responses and online comments were received by the BIA regarding its pilot map in 2016.
“Our ultimate goal is to make the PATH easier to use,” says Humes. “The PATH is now so large that it’s a benefit for more than just downtown workers. We want downtown residents and visitors to feel comfortable entering the system and getting around.”